| Title: | SOS Care Manager |
|---|---|
| ID: | SOS030 |
| Location: | Syracuse |
| Job Type: | Full-time |
| Date Posted: | 08/05/2025 |
| Openings: | 1 |
| Department: | SOS Grant |
Make a meaningful difference where it matters most.
As a contracted partner with Rescue Mission in Onondaga County, Monroe Plan is sourcing experienced Care Managers who are committed to supporting vulnerable communities through compassionate, person-centered care. Rescue Mission is currently seeking a Care Manager to join their team in the Syracuse area, with a dedicated focus on individuals experiencing homelessness. In this role, you'll go beyond traditional care management - working hands-on to coordinate care, advocate for essential services, and help restore stability and dignity to those most at risk. If you're driven by purpose and ready to be part of a collaborative, mission-led team, we invite you to explore this impactful opportunity.
When you join the Rescue Mission team, you can expect to reap the intrinsic rewards of serving others while enjoying flexible work arrangements, competitive pay, competitive benefits, and a supportive, inclusive culture!
Candidate must be willing to travel throughout Onondaga County on a regular basis. Position is full time.
This is a full time, 40 hour per week position. This position works primarily in the community. Position requires extensive travel throughout the Onondaga County area - mileage reimbursement is provided.
The minimum and maximum hourly rate that Rescue Mission believes in good faith to be accurate for this position at the time of this posting is $25/hour. In addition to your salary, Rescue Mission offers a comprehensive benefits package (all benefits are subject to eligibility requirements) and non-monetary perks. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
Directly apply to Rescue Mission Careers | Rescue Mission
POSITION SUMMARY
The SOS CTI Care Manager’s role will involve community outreach on the streets, coordinating members’ needs before and after their move from street to home, enhancing their daily living skills, accompaniment to appointments, and advocating on their behalf when faced with discrimination or healthcare inequities. Member choice, harm reduction, non-coercion, flexibility, and person-centered care are essential elements of the SOS program model and should be front and center of the care delivered by the Care Manager. This position works with substantial independence in the field, with consultation available from Team Lead, as needed. Duties & Responsibilities
ESSENTIAL JOB DUTIES/FUNCTIONS
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% of Time |
Essential Function |
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Outreach and Engagement
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.Member/Provider Collaboration
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Reporting
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Communication
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Total must equal 100% - essential functions should be completed at least 10% of the time
OTHER FUNCTIONS AND RESPONSIBILITIES
- Performs other duties as assigned.
- Attend and participate in team meetings and supervisory sessions.
Position Limitations:
- Cannot perform any tasks which are governed by license or registration (i.e. cannot answer questions or make recommendations RE diagnosis, medications or treatment).
- Cannot transport active members at any time.
- Cannot perform hands on care.
MINIMUM REQUIREMENTS/LICENSES/CERTIFICATIONS
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Bachelor's degree or higher in Psychology, Social Work, Sociology, or related field required.
- Minimum of two years of previous care management experience, working with the Medicaid population required.
- Minimum of two years of previous care management experience, working with the Medicaid population.
- Minimum of two years’ experience in providing advocacy services to people who are mentally ill and/or homeless.
- Knowledge of homeless resources, shelter systems and transportation systems.
- Knowledge of counseling principles and methods for mental illness and substance use disorders.
- Knowledge of treatment, rehabilitation, and community support programs as they relate to recipient/residents, families, and staff.
- Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients.
- Ability to prepare accurate and timely reports.
- Demonstrates ability to respect individual/family diversity and maintain confidentiality.
- Demonstrates ability to work as a team member.
- Knowledge of and ability to work collaboratively with providers and county/community health and human services.
- Ability to demonstrate excellent communication skills both oral and written as well as strong interpersonal skills.
- Proven ability to work independently and to manage time appropriately.
- Strong organizational skills.
- Computer literate. Must be able to pass computer documentation competency testing for all software platforms used within the program. This must occur within 3months of initial training and/or 6 months of hire, whichever comes first.
- Candidates will need a NYS driver’s license and to own or have access to reliable transportation that enables them to fulfill travel requirements of the job including but not limited to, daily visits to members’ homes.
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Additional responsibilities, tasks and duties may be assigned as necessary.
Rescue Mission is an Equal Opportunity Employer
